Privacy policy

Last updated: January 27, 2026

E-cycled (“we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website, interact with our Services, or otherwise communicate with us. Where there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on how you interact with us, we may collect the following categories of personal information:

Contact information: name, billing address, shipping address, email address, and phone number
Payment information: payment method details, transaction confirmations, and billing information (processed securely by payment providers)
Account information: account credentials, preferences, and settings
Order and transaction data: products viewed, added to cart, purchased, returned, or exchanged
Communications: messages sent to us via email, contact forms, or customer support
Device and usage data: IP address, browser type, device identifiers, and interaction data
Cookies and similar technologies used to support site functionality and analytics

Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, contact us, or use our Services
Automatically through your interaction with our website and Services
From service providers who help operate our business
From third-party partners where permitted by law

How We Use Your Personal Information

We use your personal information to:

Provide, operate, and improve our Services
Process orders, payments, shipping, returns, and customer support requests
Communicate with you regarding your orders or inquiries
Detect and prevent fraud, abuse, or security issues
Comply with legal obligations
Send marketing communications where permitted (you may opt out at any time)

Sharing of Personal Information

We may share your personal information with:

Shopify and service providers who support website hosting, payment processing, analytics, fulfillment, and customer service
Marketing and advertising partners, where permitted by law
Authorities or legal entities where required to comply with applicable laws
Third parties where you have provided consent or requested a service

We do not sell your personal information.

Relationship with Shopify

Our Services are hosted by Shopify Inc. Shopify processes personal information to provide and improve its services. Your information may be transferred and processed outside your country of residence. For more information, please review Shopify’s Privacy Policy at:
https://privacy.shopify.com/en

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements.

Your Rights

Depending on your location, you may have rights to:

Access your personal information
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

International Transfers

If we transfer personal information outside the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.